Event Manager for EMEA managing strategies, evaluations, and executions of enterprise - focused events at HappyRobot. Driving brand awareness and engagement with key enterprise audiences.
About the role
- Problem Resolution Supervisor overseeing engineers to address quality concerns at Ford. Driving process standardization and efficiency within product development teams in Dearborn, MI.
Responsibilities
- Team Leadership & Mentoring: Oversee and mentor a team of engineers leading problem-solving efforts on high-impact quality concerns.
- Collaborative Problem Solving: Drive a culture of "solving together." You will move away from independent-contributor silos, instead leveraging experts and cross-functional teams for data-backed insights.
- Methodology & Logic Oversight: Leverage advanced problem-solving capabilities to identify specific root causes. Focus on understanding detection errors and judging if systemic prevent recurrence actions are appropriate and sufficient.
- Process Standardization & Efficiency: Act as a champion for Lean Engineering and waste elimination. You will be responsible for the process standardization of the department to improve speed and quality.
- Workload Management: Triage incoming work requests, prioritize "what matters" to deliver results, and assign resources effectively.
- Documentation Review: Review and approve problem-solving documentation to ensure it meets high standards of technical logic and completeness.
- Executive Communication: Present quality data in an informative and persuasive manner to upper management. This requires effective listening and the ability to translate complex data into actionable leadership summaries.
- Operational Leadership: Facilitate weekly staff meetings and manage a travel cadence of up to 10% within North America.
Requirements
- Education: Bachelor’s Degree
- Experience: 5+ years in an engineering environment
- Certifications: Six Sigma Green Belt certification.
- Core Skills:
- Demonstrated Problem Solving proficiency (this is weighted heavily).
- Fact-based and data-driven analytical skills.
- Strong communication and effective listening skills.
- Mindset: Driven to deliver results with a focus on prioritizing high-impact matters.
- Even Better You'll Have...
- Education: Bachelor’s Degree in Engineering (Mechanical, Electrical, Software, Systems, or related).
- Experience: 5+ years in an engineering environment, specifically with Design and Release (D&R) experience.
- Advanced Education/Certification: Master’s Degree in Engineering; Six Sigma Black Belt or Master Black Belt.
- Technical Knowledge:
- Functional technical knowledge and experience with duty cycle testing.
- Experience in requirement development and execution.
- Familiarity with Ford Quality Systems: FMA (DFMEA, RCL, Interfaces), G8D, DMAIC, and GPDS.
- Knowledge of Systems Engineering and regulatory familiarity.
- Modern Tools: AI proficiency and LLM (Large Language Model) experience.
- Management Style: Proven history of process standardization and applying Lean Engineering principles.
Benefits
- Immediate medical, dental, vision and prescription drug coverage
- Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
- Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
- Paid time off and the option to purchase additional vacation time.
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