Consulting role maintaining expertise in Workday Core HCM and integrating technology into clients’ businesses. Responsibilities include implementation planning, requirement gathering, and post - support.
About the role
- Consultant responsible for providing customer service for travel services at Flash. Handling reservations and travel requests through various digital channels.
Responsibilities
- Customer service via Flashcare, Twilio, HubSpot, chat and email, ensuring efficient and personalized support.
- Quoting, booking, ticketing and reissuing of domestic and international travel services.
Requirements
- Technical or undergraduate degree in progress in tourism, hospitality, business administration or equivalent fields.
- Experience with customer support through digital channels.
- Proficiency with Microsoft Office.
- Experience in corporate travel.
- Knowledge of OBT and GDS systems.
- Familiarity with car rental systems and airline systems.
- Familiarity with accommodation platforms/providers.
Benefits
- Flash Card (the much-loved pink one!) with flexible benefits: meal, food, mobility, health, education, culture and wellness.
- Health insurance.
- Life insurance.
- Extended maternity and paternity leave + childcare assistance.
- Day off on your birthday 🎂
- Hybrid and flexible work model + home office allowance + in-office experiences.
- Exclusive partner discounts in the Flash app.
- TotalPass.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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