Hybrid Senior Software Engineer

at Five9

• Job title: Senior Software Engineer
• Job type: Full Time
• Experience level: Senior
• Salary: $90,000 - $250,300 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Cassandra, Cloud, Google Cloud Platform, Java, Microservices, Open Source, Spring
• Location requirements: Hybrid, San Ramon, United States

About the role

• Senior Software Engineer developing scalable infrastructure for cloud-based SaaS platform at Five9. Focused on identity and access management systems for improved customer service.

Responsibilities

• Contribute to the next generation of Five9’s modern SaaS platform, providing businesses the ability to improve customer service through the power of AI in the Contact Center.
• You will play a critical role in developing a highly available, highly-scalable and reliable infrastructure for microservices with a primary focus on developing Identity and Access management system capable of handling OAuth, Security tokens, Identity of Five9 customers, partners and citizen developers.
• You will apply your expertise of cloud computing stack, broad software technologies, and open source tools to resolve what are often considered seemingly unsolvable cloud technology platform challenges for our customers.
• Gain deep application-level knowledge of existing systems as well as contributing to their overall design.
• Dive deep into the software stack to troubleshoot and provide production support as needed.
• Work with a team of peers, share a passion for what they’re creating and pull your own weight.

Requirements

• 7+ years of software engineering experience.
• You are an expert in API/Java/Spring Security, Web-Auth, SSO, SAML, OAuth, Federation, IDP & CICP with 7+ years of related experience.
• Experience in scaling and performance tuning of database queries and microservices.
• Experience with distributed database systems like cockroach db, cassandra.
• Nice to have working experience with one of the major public cloud platforms, preferably GCP.
• Bachelor’s degree in computer science or equivalent professional experience.
• Experience with Okta IAM is a plus.

Benefits

• Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
• Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
• Generous employee stock purchase plan.
• Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.