About the role

Senior DevOps Engineer in charge of building and operating Cloud Platform CI/CD capabilities. Working closely with SRE and engineering teams to ensure reliable services.

Responsibilities

Designing, implementing, and maintaining the build and release pipelines for software applications.
Design, build, and maintain the CI/CD platform, including infrastructure, tooling, and automation for build, test, and deployment processes to improve efficiency and reliability.
Work closely with engineering and delivery teams to deploy high-quality software in a fast-paced environment.
Monitor the health and performance of the CI/CD build pipeline, implementing preventive and corrective measures to improve key reliability metrics such as availability, MTTD, and MTTR.
Participate in incident response, debugging, and root cause analysis for production issues.
Collaborate across teams to deliver consistent and reliable solutions aligned with organizational goals.
Document designs, operational procedures, and troubleshooting guides clearly and effectively.

5-7+ years of experience in DevOps, cloud platform engineering, or production operations, with deep hands-on expertise in build and automation tools (e.g., GitLab CI/CD, Jenkins, TeamCity).
3+ years of experience with version control systems (e.g., GitLab, GitHub or similar).
Experience with CI/CD pipelines, including designing, implementing, and managing build pipelines, and Git-based workflows (e.g., GitLab).
Strong hands-on experience with infrastructure as code and automation, using Terraform, Ansible, and scripting languages (Python, Bash, or similar).
Working knowledge of containerization and orchestration technologies, including Kubernetes, Helm, and Docker.
Strong troubleshooting skills across infrastructure, and cloud services, with specific expertise in diagnosing build pipeline failures, identifying, tracking and resolving dependency conflicts.
Candidates must demonstrate solid experience with Linux environments, including system administration, scripting, and performance troubleshooting.
Excellent problem-solving, analytical, and collaboration skills.
Strong written and verbal communication skills.
BS in Computer Science or equivalent practical experience.

Health, dental, and vision coverage, beginning on the first day of employment.
Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost.
Short & Long-Term Disability.
Basic Life Insurance.
401k saving plan with employer matching.
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
Generous employee stock purchase plan.
Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.