Finance Leader managing financial performance for Measurement Systems & Solutions in North America. Leading financial planning and analysis for strategic decision - making and growth initiatives in Houston, TX.
About the role
- Collector Specialist managing unpaid consumer debt through inbound and outbound calling. Achieving collection targets and maintaining compliance within a call center environment.
Responsibilities
- Responsible for the collection of unpaid consumer debt in a call center environment
- Assign consumer debt inventory and be held accountable for collection performance based on targets
- Collect accounts in compliance with regulations and performance standards to achieve goals
- Utilize skip-tracing tools to obtain up-to-date customer information
- Provide daily coverage of all accounts until payment arrangements have been made
- Detail all discussions and actions in collections system or database
- Multitask and navigate quickly through various systems
Requirements
- High school graduate/GED
- Minimum of 1 year collections and/or customer service experience
- Prior experience working in a call center
- Commercial Collections (B2B) experience
- Knowledge of applicable regulations
- Demonstrated skip tracing skills and ability
Benefits
- Fuel Your Life program to support physical, financial, social, and emotional well-being
- Paid holidays and generous time away policies
- No-cost mental health support through Employee Assistance Programs
- Living Proof program to recognize your peers’ extra effort with points used for rewards
- Eight Employee Resource Groups to foster a collaborative culture
- Unparalleled professional growth with training, development, and internal mobility opportunities
- Retirement planning and discounted shares with the Employee Stock Purchase Plan
- Medical, dental, vision, life, and disability insurance options available day one
- Tuition assistance and reimbursement program
- Paid parental, caregiver, and military leave
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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