Director of Product Management driving digital banking product upgrades and strategic initiatives at Fiserv. Collaborating closely with teams to optimize client experience and satisfaction.
Responsibilities
Responsible for the general management of a suite of products in our Digital Banking business
Oversee the successful maintenance of these products as well as design the migration plan
Communicate with clients to upgrade clients
Deliver against the P&L plan for the business
Develop the appropriate market strategy to optimize client experience and benefit to Fiserv
Meet/exceed revenue targets
Align team to key initiatives and priorities
Work closely with matrixed partners to ensure client satisfaction
Collaborate with Implementations to reduce backlog and improve implementation satisfaction
Manage the integration mapping of transition platforms to XD platform
Address product maintenance, alignment to enterprise cyber standards, and reduce overall costs to support
Requirements
3-5 years experience working with digital banking or like products
Fiserv experience a plus!
Experience in product management or related field
Knowledge of the Pragmatic Marketing framework – with particular attention to sunsetting product discipline
Strong client communication and interaction skills
Ability to work closely with client facing teams and clients – ability to participate in client sales presentations, client events, etc.
Knowledge of retail banking a plus
Benefits
For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.
Job title
Director, Product Management – Digital Banking, Transition Platforms
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