Lead and deliver strategy and implementation projects for banking clients, focusing on credit, real estate valuation, refinancing, risk management and sustainability. Support executive strategy and product development while building strong client relationships and thought leadership.
About the role
- Branch Manager leading operations at Firefighters First Federal Credit Union in Thousand Oaks, CA. Responsible for team management, member engagement, and operational success.
Responsibilities
- Managing all regional office operations.
- This includes performing routine audits as necessary and fulfilling fiduciary responsibilities.
- Ensuring members’ needs are met through a consultative approach, going above & beyond whenever possible through multiple channels.
- Promoting membership expansion by networking with local fire stations, unions, professional firefighter organizations, and attending events.
- Handling escalations which include researching and responding to member inquiries in a timely manner.
- Effectively managing lending and deposit pipelines.
- Forecasting and scheduling teams to provide members with adequate coverage each day.
- Regularly meeting with each team member to coach and mentor to ensure alignment around FFCU’s mission, vision, and values.
Requirements
- Bachelor’s degree.
- Minimum of 3 years’ experience as a branch manager or a financial services branch representative.
- Experience supervising or managing employees.
- Experience with sales and operations at a financial institution.
- All candidates must be bondable and maintain bondable status throughout employment in accordance with credit union regulatory requirements.
Benefits
- Competitive salary with a pay for performance bonus
- Fully paid Medical, Dental, and Vision benefits package for employees.
- Fully paid Life insurance, AD&D, short and long-term disability coverage
- 401k plan with a 3% safe harbor from the credit union and a matching program of up to 4%
- Education reimbursement of up to $5,250 annually, along with a 0% education loan assistance program
- Pet Insurance
- 4 weeks of PTO annually including 2 ½ days of float time.
- 9 paid holidays plus 2 half days
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