Customer service professional joining Omni Protect’s telephone account management team. Supporting financial services intermediaries with sales and service in the protection sector.
Responsibilities
**If you’re passionate about supporting intermediaries, driving sales, and being part of a dynamic and growing team, we encourage you to apply for this role with Omni Protect!******
We're looking for an experienced customer service professional to join our telephone account management team. You'll have a working knowledge of the protection sector (including health insurance) and have worked with advisers along with having a passion for delivering a great service.********
Omni Protect is the UK’s largest protection club, supporting over 4,000 directly authorised firms with a bold mission: to simplify protection advice, elevate quality, and improve client outcomes across the financial services industry.****
**Role Overview: ******In essence, you'll be working in a team who provide a one-stop shop for intermediaries with protection questions. Most queries will come in via inbound calls and the role is a great training ground for aspiring protection account managers.
**Internally, this role is called Protection Telephone Account Manager.
Requirements
**Essential requirements:**
Previous experience in financial services sales, particularly in the protection sector.
A commitment to professional exams, with a minimum requirement of R01 & R05 (or equivalent qualifications).
Strong verbal and written communication, with excellent networking and collaboration skills.
Demonstrable experience in a sales environment, particularly within financial services and the protection market.
Adept at analysing and interpreting data to support decision-making and optimise business outcomes.
**Your approach to work:**
Delivering strong customer service
Comfortable working in a sales and target-driven environment
Professional and hungry to learn
Benefits
**Location: ****This is a remotely based role but if you like working from the office, you could be hybrid from our Huddersfield HQ.
****Right to Work: **
Applicants must already hold a legal right to work in the UK without time restrictions and without the need for future sponsorship. We are unable to provide Skilled Worker visa sponsorship.
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