Program Manager driving compliance technology solutions for Fidelity's Corporate Services Technology. Analyze business needs, collaborate with teams, and ensure solutions meet requirements.
Responsibilities
Analyze complex business components to identify operational, financial, technological or improvement opportunities
Serve as a leader and liaison between cross-functional teams
Partner and close collaboration with project teams to gather requirements
Develop detailed process maps
Drive in-depth end-user testing
Collect feedback and incorporate recommendations into future releases
Ensure solutions meet the business needs and requirements
Maintain relationships with various partners
Requirements
Bachelor's degree or equivalent
5+ years of experience
Ability to analyze and document business processes and complex test cases
Update, implement and maintain processes and procedures
Shown experience in creating and analyzing workflows
Gather information from meetings with partners and produce informative reports
Develop and deliver clear and concise written and verbal communications
Strong ability to partner and work collaboratively with cross-functional teams
Solid track record to handle multiple tasks, prioritize work independently, and deliver timely results
Flexible and adaptable to changing needs and shifting priorities
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