Manager overseeing mid - to - large cross - functional projects in the PMO for Comcast. Ensuring project strategy, governance, and stakeholder communication across multiple teams.
About the role
- Contact Center Program Manager responsible for overseeing technology deliverables while collaborating with business teams. Ensuring alignment with strategic goals and delivering positive outcomes for Fidelity.
Responsibilities
- Supporting workstreams and sub-streams within this large, complex program
- Driving the program’s execution
- Uncovering and resolving roadblocks and execution challenges
- Facilitating effective planning
- Coordinating release plans
- Active management of dependencies, risks, and impediments
- Facilitating discussions to achieve commitments and outcomes
- Collaborating across multiple levels of the organization
Requirements
- BS Degree required, Masters a plus
- 8+ years in software delivery roles
- Proven success with complex efforts spanning multiple business units
- Experience with large-scale migration planning and execution a plus
Benefits
- Comprehensive health care coverage and emotional well-being support
- Market-leading retirement
- Generous paid time off and parental leave
- Charitable giving employee match program
- Educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career
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