Regional Installation Manager overseeing installation projects and managing installation teams at Ferguson. Ensuring timely completion, quality standards, and customer satisfaction in multiple locations.
Responsibilities
Lead all installation work and projects across the region to ensure timely completion within budget
Drive productivity and adherence to SOPs to meet company standards
Review project profitability and POC jobs for revenue and cost alignment
Implement and improve processes for operational efficiency, quality, and customer satisfaction
Maintain communication with sales, technical, logistics, accounting, and other partners
Oversee project scheduling, progress updates, and customer expectations throughout installation
Ensure compliance with safety requirements, installation standards, and company policies
Stay current on product knowledge, best practices, and industry trends
Assist with forecasting, reporting, and strategic planning with leadership
Partner with vendors and external contacts for installation success
Participate in inventory controls, equipment audits, and operational reviews
Foster a culture of accountability, collaboration, and high performance within the team
Requirements
Bachelor’s degree in a business-related field or equivalent experience
5+ years of leadership experience managing field operations, installations, logistics, remodeling, or related teams
Strong understanding of residential building standards and installation best practices
Experience with activity-based performance metrics, process improvement, and Lean methodologies
Proven ability to collaborate across multiple business units and influence operational outcomes
Excellent analytical, problem-solving, and decision-making skills
Outstanding written and verbal communication skills with all levels of staff and leadership
Ability to coordinate with vendors, contractors, and external partners
High regards for quality assurance, customer service, and continuous improvement
Strong interpersonal, time-management, and organizational capabilities
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