Hybrid Merchant Due Diligence Analyst

at Paysafe

• Job title: Merchant Due Diligence Analyst
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Sofia, Bulgaria

About the role

• Merchant Due Diligence Analyst at Paysafe ensuring compliance and risk management for existing business clients. Performing reviews, reports, and collaborating with various departments to mitigate financial crime risks.

Responsibilities

• Carrying out merchant reviews of existing business clients and partners (e.g. checking merchant’s transactions, ownership structure, business model, web page, financial statements, risk exposure, etc.) in accordance with external and internal policies relating to anti-money-laundering regulations and the financing of terrorism acts.
• Participate in ad-hoc account maintenance projects (e.g. license review, regulatory checks, audit requests, etc.)
• Escalation of potential financial crimes by filing internal Suspicious Activity Reports (SARs) to the relevant departments in a timely manner.
• Staying current with money laundering and terrorist financing behaviors and fraud trends, issues, policies, regulations, criminal typologies, industry best practices, and developing trends.
• Complete internal trainings in timely manner.
• Participating in developing and testing of new tools and improvements to the existing products, automation.
• Generation of different reports and analysis.
• Communication with merchants, financial institutions and authorities.
• Understanding product specific financial crime risks and provide expertise for appropriate automated or manual solutions to mitigate those risks.
• Identifying and reporting potential weaknesses in processes.
• Submitting incident tickets and follow through resolutions.
• Participating in internal and external audits / QA to represent team.
• Partnering with the wider risk function and commercial business units on merchant risk related issues.
• Daily, weekly, monthly and ad-hoc reporting for external and internal stakeholders.
• Review and approve changes to merchant accounts where new products or services may be requested.
• Handling of merchant due diligence tasks in accordance with policies and procedures.

Requirements

• 2+ years of Merchant Due Diligence experience, preferably in a Financial Institution
• Bachelor's degree desirable/Financial or Law degree preferred
• Merchant Monitoring Experience is a must
• Good understanding of AML/CTF requirements and financial crime risks associated with the range of services in financial services
• Ability to work independently and to liaise with other departments
• Ability to manage processes efficiently, with accuracy and attention to detail
• A recognized AML/Compliance qualification will be considered as an advantage
• Excellent communication skills in English, written and verbal
• Team player adaptable to fast-paced and changing environment
• Good planning, time management and prioritization skills
• Very good knowledge of Microsoft office, especially Excel
• Fluency in Spanish will be considered an advantage.

Benefits

• 25 days annual paid leave
• 4 days paid volunteering time a year through our Paysafe Giving initiative
• Health insurance
• Sports card
• Team events
• Company discounts
• Variety of soft skills, business and technical training programs