Hybrid GenAI Product Engineer

at Paysafe

• Job title: GenAI Product Engineer
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Sofia, Bulgaria

About the role

• GenAI Native Product Engineer at Paysafe building tools in a regulated fintech environment. Collaborating on AI solutions with a focus on usability, reliability, and operational efficiency.

Responsibilities

• Ship to production, measure usage, and iterate based on real feedback and operational data
• Partner with domain experts to replace manual decision workflows with reliable, auditable AI-assisted systems
• Design and operate GenAI solutions including retrieval, evaluation, monitoring, and cost-aware inference pipelines
• Build end-to-end AI products across UI, services, and platform layers (stack chosen pragmatically)
• Create reusable AI capabilities and internal platforms other teams can safely build on
• Design human-AI interactions where outputs are understandable, verifiable, and actionable
• Release incrementally to real users and continuously improve based on adoption and performance metrics

Requirements

• Have built and operated real production systems and want to apply that rigor to GenAI products
• Be familiar with modern LLM ecosystems and eager to evaluate and evolve approaches rather than follow a fixed framework
• Think in systems, feedback loops, and operational behavior — not just features
• Be comfortable working in 0→1 environments while bringing structure and reliability
• Care about usability, developer experience, and operator trust in AI outputs
• Bonus: experience with evaluation, observability, or operating ML/AI systems in production

Benefits

• 25 days annual paid leave
• 4 days paid volunteering time a year through our Paysafe Giving initiative
• Health insurance
• Sports card
• Team events
• Company discounts
• Variety of soft skills, business and technical training programs