Senior Relationship Manager at TIAA driving client lifetime income solutions through strategic partnerships. Leading integrated client teams to maximize growth, retention, and servicing of client relationships.
About the role
- Senior Account Manager ensuring full commercial service to brokers at Fairfax Seguros. Interacting with various internal departments and managing client relationships.
Responsibilities
- Ensure full commercial service to the brokers in your portfolio, scheduling an active calendar of meetings (online or in-person) and continuously developing relationship-building activities with the brokers' main contacts, as well as connecting them with our underwriting teams.
- Control and monitor the competitive bid processes for the brokers in your portfolio, whether FF renewals and/or new business, ensuring effective management of these opportunities by continuously updating information in available tools (HubSpot) and spreadsheets shared on the "comercial" network and SharePoint.
- Provide underwriting with relevant information to improve competitiveness in bids.
- Present weekly the expected monthly production and the main ongoing actions, ensuring all necessary information is up to date for business management.
- Comply with the Compliance rules and policies established by FF and commit to participating in required mandatory trainings.
Requirements
- Minimum of 5 years' experience in this role.
- Strong professional relationships with major brokers, especially Aon and WTW.
- Knowledge of the products marketed by FF.
- Proactivity.
- Constructive attitude.
- Teamwork / ability to work in a team.
- **
- Desired:
- Knowledge of Microsoft Office (Office Suite).
- Emotional maturity.
- Proficiency with systems and spreadsheets.
- Intermediate English.
Benefits
- Food allowance (Vale Alimentação)
- Meal voucher (Vale Refeição)
- Life insurance
- Childcare assistance and/or nanny subsidy
- Profit sharing (PLR) | Bonus potential
- Daily office fruit program — a fruit provided every day
- Breakfast provided daily
- Day off for your birthday
- Benefits club
- Short Friday | Fridays 08:00–12:00
- Health insurance
- Dental insurance
- Transportation voucher (company shuttle available)
- Private pension plan | Optional benefit
- Stock plan | Optional benefit
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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