Hybrid Content Manager – Corporate Actions

at FactSet

• Job title: Content Manager – Corporate Actions
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $96,000 - $120,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: SQL, Swift
• Location requirements: Hybrid, Norwalk, United States

About the role

• Content Manager managing ISO 15022/20022 standards and corporate actions data at FactSet. Overseeing workflows, mentoring a team, and ensuring data accuracy and compliance.

Responsibilities

• Oversee the integration, validation, and maintenance of ISO15022 & ISO20022-compliant corporate actions messaging.
• Manage the Corporate Actions Master database to ensure comprehensive, timely, error-free, and up-to-date corporate actions records.
• Identify and onboard new markets, event types, and sources to broaden the scope and depth of corporate actions coverage.
• Supervise and mentor a team of data analysts and specialists, ensuring productivity and accuracy targets are met.
• Develop, document, and refine internal procedures and quality control standards for corporate actions content.
• Monitor, analyze, and resolve complex data issues.
• Provide timely responses and solutions to internal or client inquiries regarding corporate actions content.
• Proactively identify and implement process improvements through automation, tooling, or modified workflows.
• Liaise with global offices, partners, and data sources to coordinate and optimize content coverage.

Requirements

• Bachelor’s degree in Finance, Economics, Business, Computer Science, or related field.
• 5+ years in financial data operations or content management, with substantial experience in corporate actions.
• Extensive experience and in-depth knowledge of ISO 15022 and ISO 20022 corporate actions messaging protocols are required.
• Deep knowledge of global corporate action events and their market/regulatory impacts.
• Strong analytical and problem-solving skills with attention to data quality.
• Proven stakeholder management, leadership, and communication skills with the ability to drive change and influence at all levels.
• Advanced proficiency in Excel; expertise in SQL, XML, SWIFT formats, and data automation tools a strong plus.
• Proven ability to manage competing priorities and deliver results in a fast-paced, deadline-oriented environment.
• For U.S. candidates, must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Benefits

• Health, life, and disability insurance
• Retirement savings plans
• Discounted employee stock purchase program
• Paid time off for holidays
• Family leave
• Company-wide wellness days
• Flexible work accommodations