Systems Engineer providing engineering support and technical resolutions for field services at Hayden AI. Leading investigations and collaboration with product teams for system improvements.
About the role
- Senior Business Systems Analyst focusing on Oracle Revenue Management Cloud Service. Ensure reliability and scalability of critical systems while collaborating with technical teams.
Responsibilities
- Support and maintain technology systems to ensure optimal performance, reliability, and security.
- Collaborate with business stakeholders, solution owners and solution architects, to configure and optimize platform settings to meet business needs.
- Partner with cross-functional teams to design and implement scalable and robust system architecture to improve services on an ongoing basis.
- Build and deploy technology solutions translated from user stories and requirements.
- Troubleshoot and resolve complex issues, including systems failures, connectivity problems, and performance bottlenecks.
- Conduct performance tuning and optimization activities to maximize system efficiency and response times.
- Implement and enforce security best practices to protect our systems, data, and infrastructure against unauthorized access, cyber threats, and vulnerabilities.
Requirements
- Experience as a Business Systems Analyst or Functional Consultant in a corporate finance environment.
- Experience with configuration and implementation of Oracle EBS (Order Management and Receivables) and/or Oracle Cloud Financials (RMCS).
- Strong functional understanding of core financial accounting principles and Order to Cash process.
- Experience creating, updating and escalating Oracle Service Requests.
- Excellent analytical, communication, and interpersonal skills, with the ability to manage and interact with stakeholders.
- Bachelor’s degree in Finance, Accounting, Information Systems, or a related field.
Benefits
- Equal Employment Opportunity
- Variety of reasonable accommodations for candidates
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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