Senior Closing Officer responsible for pre - closing and closing functions for credit products at KeyBank. Managing complex transactions and providing expertise to drive successful loan closures.
About the role
- Operations Intern providing high-level service and support in Daimler Truck Financial Services. Engaging in various operational tasks to enhance workflow and customer service with a collaborative mindset.
Responsibilities
- providing support across the team
- providing a high level of service to the dealer network
- contributing to the completion of the daily workflow of the department
- Assist the Customer Support team by handling inbound and outbound calls, as well as performing associated administrative tasks
- Ensure accurate and timely completion of settlements by reviewing finance documentation for compliance, while meeting individual and team KPIs
- Authorize and activate contracts in line with operational procedures and company policies
- Proactively follow up on irregular or incomplete documentation to minimize delays and ensure smooth processing
- Provide assistance to the Collections team by handling overflow calls and supporting with administrative duties
- Contribute to the Hardship process by gathering and compiling relevant customer information for submission to the Credit team for assessment
- Support Remarketing activities as needed, including the coordination of repossessed asset remarketing and managing GBB (Guaranteed Buy Back) returns
Requirements
- strong attention to detail
- ability to work efficiently within a team
- self-starter with exceptional verbal and written communication skills
- motivated to learn and carve out an effective start to your career
- ability to stay organised, problem solve and complete work at a high level
- excellent inter-personal skills, conflict resolution and negotiation skills
- competency with MS Office applications and general computing skills
Benefits
- discounted car leasing
- paid parental leave
- various initiatives and events to promote a positive workplace culture
- Employee Assistance Program (EAP)
- flexible, forward-thinking approach to work
- recognition and reward programs
- ongoing opportunities for professional growth and development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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