Technical Writer creating and reviewing technical documentation for GDIT's IT products. Ensuring clarity and compliance with agency standards while collaborating on a variety of projects.
About the role
- Technical Writer creating well-structured technical documents for CasinoEngine, a leading B2B SaaS provider. Collaborating with cross-functional teams to maintain high-quality documentation standards.
Responsibilities
- Compose clear and concise documentation in Confluence and MS Word aimed at technical and non-technical audiences.
- Create a broad range of documentation, including API documentation, user manuals, troubleshooting articles, architecture documentation, procedures, release notes, etc.
- Design document templates and ensure knowledge of software documentation specifics and style guides is applied.
- Maintain the knowledge base of the project and diligently edit/review documents.
- Work closely with Development, Operational, and QA teams to obtain information and gather relevant technical data from subject matter experts and project specifications.
- Ensure everything is diligently documented and the information is communicated to all stakeholders involved.
Requirements
- Proven background in preparing product manuals, release notes, training materials, etc.
- Proficient with MS Office Suite, Atlassian Confluence, diagramming software, and screen capture software.
- Ability to research and gather technical data from developers, business analysts, and QAs.
- Strong ability to work in a multifunctional team.
- Highly organized and capable of working simultaneously on multiple projects.
- Excellent and efficient communication skills (written and spoken) in English.
Benefits
- Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us.
- 3 sick leave days per year, no doctor's note required; 30 medical leave days with medical allowance
- Hybrid work schedule is available after the first three months of employment, with up to 50 days of work from home per year.
- Benefit from two Free Fridays each year, limited to one per quarter.
- Daily catered lunch or monthly lunch allowance.
- Private Medical Subscription.
- Access online learning platforms like Udemy for Business, LinkedIn Learning or O’Reilly, and a budget for external training.
- Gym allowance.
- Corporate English lessons.
- Support for New Parents: 21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old.
- 4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old.
- Our office perks include on-site massages and frequent team-building activities in various locations.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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