AVP, Product Owner leading workflow transformation initiatives at LPL Financial, modernizing operations using AI and automation - led solutions.
About the role
- IT Product Owner for Eversource acting as voice of customer in Agile teams. Managing product backlog and ensuring quality digital product delivery.
Responsibilities
- An IT Product Owner acts as the voice of the customer within Agile teams, managing the Support and service request backlog and prioritizing features to maximize value.
- They bridge the gap between business strategy and technical execution, defining requirements, guiding development, and accepting user stories to deliver high-quality digital products.
- Working with the Release Train Engineer and Business leaders on prioritization.
- Define, prioritize, and maintain the product backlog (user stories, epics, defects).
- Act as the liaison between business stakeholders, customers, and technical teams to align on product vision.
- Lead sprint planning, clarify requirements for developers, and accept deliverables to ensure quality.
- Develop and maintain the product roadmap to guide development toward business goals.
- Gather feedback, analyze data, and translate market needs into functional, high-value product features.
- Identifies business requirements and codifies into well-defined specifications, stories and supporting artifacts that articulate simple, elegant solutions to consumer problems.
Requirements
- Bachelors` degree in relevant field (business, computer science, etc.), or applicable work experience;
- Five (5) to eight (8) years of work experience preferably working within an IT or Digital organization.
- Preference given to individuals that have experience working with Office 365, SharePoint Online, PowerBI Jira, Confluence, Trello, or Azure DevOps for backlog tracking.
- Analytics tools for monitoring user behavior and product metrics.
- Agile and/or Six Sigma certifications preferred.
Benefits
- Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs.
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