Category Development Analyst responsible for market insights and sales performance analysis for Tayto Snacks. Collaborating with teams and supporting brand profitability in the Irish savoury snacks market.
About the role
- Technical Integration Analyst providing best in class customer support throughout the API technical onboarding journey. Collaborating with internal teams to ensure a smooth onboarding experience for clients.
Responsibilities
- Provide best in class support to new/existing customers throughout the API technical onboarding journey, ensuring excellent communication and presentation skills
- Providing technical support to customers, using a wide range of technologies such as Postman, MS Teams, Salesforce and Freshdesk
- Work closely with internal stakeholders such as Sales, Product and Engineering to ensure a smooth technical onboarding for new/existing customers
- Track and report on key performance indicators (KPIs) related to customer onboarding and satisfaction
- Identifying processes and systems which can be improved to drive operational efficiency and work closely with relevant teams to see these ideas through to delivery
Requirements
- A customer centric mindset - looking to continually improve and do things differently to deliver an exceptional client service
- Demonstrate ability to maintain high levels of accuracy and ensure tasks are completed correctly on the first attempt.
- Excellent verbal and written communication skills with the ability to convey complex information in a clear and concise manner.
- To be delivery focused and highly self-motivated with a can-do attitude to learning and development
- An ability to work to tight deadlines on multiple items concurrently and under pressure whilst maintaining a high level of quality and competency
Benefits
- We're flexible – We support a culture of flexibility which allows our employees to achieve a strong work-life balance.
- Offices – Work in a way that works for you – whether that’s in the London office, at home, or hybrid.
- Holiday – 27 days of annual leave per year, plus bank holidays.
- Work abroad – You have the flexibility to work outside of the UK for up to 30 days in a rolling 12-month period.
- Socials – Regular social events open to all.
- Holiday swap – Option to swap your bank holidays to any other day of your choice.
- Wellbeing – 24/7 employee assistance programme including mental health support, life assurance and income protection.
- Bigger than ClearBank – Take a couple of days per year to do something that matters to you.
- Healthy living – Private healthcare and discounted dental cover, with employee perks and discounts.
- Family – Enhanced family-friendly leave.
- Personal development – We offer personal development budgets, opportunities to take part in role-related training and unlimited LinkedIn Learning.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Senior Technical Functional Analyst at Deutsche Bank, owning technical design for mainframe payment systems. Analyzing requirements, designing solutions, and supporting developers in a pressured environment.
Travel Modeling Analyst developing forecasting tools and data products for US transportation agencies. Involves data management, analysis, and modeling activities using advanced software and statistical methods.
Jr. Statistical Analyst supporting statewide reporting through data collection and analysis for the Arizona Supreme Court. Involves collaborating with courts and stakeholders on statistical data processing.
BCBA responsible for evaluation and implementation of ABA Therapy plans for autism clients at BY YOUR SIDE. Collaborating with multidisciplinary teams to maintain therapy plans.
Board Certified Behavior Analyst delivering evidence - based behavioral health services for children at River Rock Behavioral Therapy. Collaborating with interdisciplinary teams and providing individual support to clients.
Lead Analyst developing and delivering customer engagement, credit, and pricing strategies for a finance business. Utilizing analytical techniques and collaborating with cross - functional teams to optimize portfolio management.
Business Systems Analyst at Zurich leading PEGA - based solutions and features requirements. Collaborating with development teams and business SMEs for successful implementations and user support.
Business Systems Analyst responsible for Guidewire features and enhancements at Zurich. Collaborating with teams to document requirements and provide implementation support.
Analista desenvolvedor(a) pleno no time de tecnologia da Zurich. Focado no desenvolvimento e sustentação de soluções corporativas de alto impacto.