Debt Manager handling out-of-court debt collection processes for EOS KSI. Join a leading B2B specialist in credit and debt management with a focus on customer success.
Responsibilities
Assert outstanding claims in writing and independently handle complaints
Conduct outbound and inbound telephone calls
Independently arrange payment terms with our customers
Identify and implement solutions for customers in arrears
Record and process complex cases
Carry out out-of-court dunning/collection procedures and prepare cases for judicial proceedings
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