Technical Writer creating and reviewing technical documentation for GDIT's IT products. Ensuring clarity and compliance with agency standards while collaborating on a variety of projects.
About the role
- Technical Writer responsible for writing and illustrating customer-facing documentation for EnerSys. Collaborating with engineers and product managers to create clear and concise documentation for various products.
Responsibilities
- Writing, illustrating and controlling customer-facing documentation including cabinet and kit installation manuals, technical bulletins, and troubleshooting guides.
- Obtaining product and/or process familiarization and specific documentation requirements and information from engineering, product management, and SMEs.
- Photographing products and/or developing graphics to augment textual information.
- Ensuring writing style of documentation is simple, clear, concise, grammatically correct, and written for the intended audience and purpose.
- Revising existing documentation based on product changes.
- Providing input on processes, procedures, materials, and services to support innovation and continuous improvement.
- Supporting the product design and development processes.
Requirements
- Bachelor's degree in communications, English, technical writing, or related field; or an equivalent combination of education and experience required.
- Minimum 3 years of experience writing technical documentation and working in a technical field preferred.
- Proficiency in FrameMaker, Adobe Creative Suite, and SharePoint; MS Office products including Word, Excel, and Outlook.
- Familiarization with ISO management systems is preferred
Benefits
- Paid time off plus paid holidays
- Medical/dental/vision insurance plan
- Life insurance, short/long term disability, tuition reimbursement, flex spending, and employee stock purchase plan
- 401K plan
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