Documentation Controller supplying accurate documentation for Emerson products to meet customer requirements. Responsible for effective communication with sales offices and maintaining customer satisfaction.
Responsibilities
Understand the documentation requirements and collect the documentation from factories and other sources and also expedite processes if vital.
Create and supply the required electronic and/or hard documentation to internal/external customers at agreed dates.
Review possible customer comments and ensure modifications and corrections are made to meet desired results.
Convert and provide the documentation in the adequate form requested by the customer.
Maintain and develop effective communication with the European sales offices, customers, factories.
Responsible to maintain and improve customer satisfaction.
Work systematically and professionally in a well-documented manner.
Requirements
Proficient knowledge of English is required!
University or college degree
Digital literacy are necessary like: Word, Excel, Outlook
We require customer focus behavior and excellent communication and interpersonal skills.
You use knowledge of business drivers and how strategies and tactics play out in the market to guide actions.
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