Field Service Engineer at OPTEL Group GmbH managing the setup of Track and Trace Systems in Germany. Responsible for system tests, customer support, and technical configurations.
About the role
- Technical Service Engineer providing on-site commissioning, maintenance, and technical support for marine products. Ensuring reliable system performance and enhancing technical expertise in a dynamic environment.
Responsibilities
- Conduct on-site commissioning, testing, and servicing to ensure the proper operation of marine products.
- Complete all commissioning and service activities within the required timeframes and quality standards.
- Provide maintenance and troubleshooting for marine systems and related equipment.
- Continuously learn and apply new technologies, tools, and processes to improve service efficiency.
- Ensure customer satisfaction through professional service delivery and effective communication.
- Maintain close collaboration with internal teams and provide timely feedback on customer requirements.
Requirements
- Bachelor’s degree or above in Marine Engineering, Mechanical Engineering, or Electrical Engineering.
- Minimum 3 years of experience in commissioning, service, or maintenance engineering (preferably in the marine or industrial field).
- Strong technical, computer, and programming skills.
- Good command of English, both written and spoken.
- Willingness to travel frequently and work at customer sites for extended periods.
Benefits
- We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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