Field Service Engineer responsible for on - site installation, maintenance, and repair of high - performance microscopy equipment. Collaborating with customers to ensure functionality and provide training on system maintenance.
About the role
- Entry-level Field Service Engineer in Power & Water Solutions providing customized and efficient solutions to customers. Role involves hands-on training and engineering advisory with team collaboration.
Responsibilities
- Perform a variety of related functions such as on-site instruction of customer personnel
- Direct the efforts of personnel engaged in installation of control systems
- Provide direct engineering advisory assistance to the customer
- Cultivate relationships with internal project teams, customer project teams and contractors
- Apply your advanced troubleshooting, problem-solving, decision-making, and planning skills
- Provide hands-on training to our customers on-site or in a factory acceptance test (FAT)
- Develop and maintain good customer relations
- Participate in the writing, review, and revision of field/operational manuals
Requirements
- Bachelor’s degree in engineering computer science, or an equivalent combination of experience and education
- This position requires up to 80% travel
- Knowledge of engineering fundamentals, design principles, and problem-solving methods
- A problem-solver’s mindset, with the ability to analyze information and think creatively to find solutions
- Curiosity and willingness to learn
- Excitement to contribute, grow, and make an impact early in your career
- A collaborative mindset and strong communication skills
- Legal authorization to work in the United States
Benefits
- Health insurance
- 401(k)
- Tuition reimbursement
- Employee Assistance Program
- Paid parental leave
- Flexible time off plans
- Dental and vision coverage
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