Field Service Engineer at OPTEL Group GmbH managing the setup of Track and Trace Systems in Germany. Responsible for system tests, customer support, and technical configurations.
About the role
- Field Service Engineer providing on-site commissioning and maintenance for marine products in Shanghai. Ensuring reliable system performance and high customer satisfaction through technical expertise and support.
Responsibilities
- Conduct on-site commissioning, testing, and service for marine products to ensure optimal operation and reliability.
- Complete all commissioning and maintenance tasks within the required timeframes and standards.
- Provide troubleshooting and technical support for marine systems and related equipment.
- Continuously learn and apply new technologies, tools, and procedures to enhance technical capability.
- Ensure high customer satisfaction through quality service, professional communication, and timely issue resolution.
- Maintain effective communication and collaboration with internal teams to align on customer needs and feedback.
Requirements
- Bachelor’s degree or above in Marine Engineering, Mechanical Engineering, or Electrical Engineering.
- Minimum 3 years of experience in commissioning, service, or maintenance engineering (preferably in the marine or industrial field).
- Strong technical, computer, and programming skills.
- Good command of English, both written and spoken.
- Willingness to travel frequently and work at customer sites for extended periods.
Benefits
- We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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