Customer Support Manager responsible for handling inquiries in E - Commerce. Ensuring high - quality service using CRM tools and collaboration with internal teams.
About the role
- Performance Marketing Specialist responsible for optimizing Amazon marketing activities in Germany. Collaborating with internal teams and external partners for scalable campaign development.
Responsibilities
- You manage and optimize all performance marketing activities on Amazon.
- You work with Amazon Sponsored Ads (Sponsored Products - SP, Sponsored Brands - SB, Sponsored Display - SD) and Amazon DSP across the full funnel — from upper funnel to retargeting.
- You develop campaign strategies, implement them, and continuously optimize them.
- You integrate Search and DSP holistically to maximize campaign performance.
- You manage budgets, bids, and forecasts.
- You analyze KPIs such as ROAS, ACOS, CTR, conversion rate, and Share of Voice, and take active measures when there is optimization potential.
- You analyze campaign, retail, and market data and derive concrete actions.
Requirements
- Several years of hands-on experience in the Amazon advertising environment (in-house or agency).
- Proven know-how in Amazon Sponsored Ads (Sponsored Products - SP, Sponsored Brands - SB, Sponsored Display - SD) and Amazon DSP (full-funnel, prospecting, retargeting).
- Experience managing agencies.
- Strong sales-driven and performance-focused mindset.
- Excellent analytical skills, data-driven working style, and high attention to detail.
- Fluent in German and English.
Benefits
- Attractive workplace with collective agreement-based pay (aligned with IG Metall and the electrical industry) and an appealing performance bonus.
- An excellent working atmosphere and events that promote collaboration and communication.
- A culture of mutual respect with informal, first-name interaction (German 'Du' culture).
- Work-life balance supported by flexible working time arrangements.
- Employee discounts on Electrolux household appliances.
- Company health management with a variety of health-related offerings.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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