After Sales Support - Senior Policy Administrator at Allianz Partners handling member database management and ensuring quality service in a B2B2C insurance environment.
About the role
- Home Health Administrator overseeing Dallas/Fort Worth branches at Elara Caring, focused on patient care and operational excellence. Leading teams and driving performance across multiple locations.
Responsibilities
- Direct and oversee day-to-day operations across Dallas and Fort Worth branches
- Drive performance through key metrics, including census growth, quality outcomes, productivity, and financial targets
- Manage branch financial performance, including budgeting, forecasting, and expense control
- Ensure appropriate staffing models to meet patient care needs and growth goals
- Provide leadership and guidance on Skilled Home Health (SHH) operations and best practices
- Ensure delivery of high-quality patient care aligned with clinical standards and regulatory requirements
- Oversee Clinical Success Mentors (CSMs), ensuring effective training, onboarding, and ongoing development of clinical staff
- Partner with clinical leaders to improve patient outcomes, reduce rehospitalizations, and enhance overall care delivery
- Ensure compliance with Medicare, Medicaid, and all regulatory requirements
- Lead and monitor QAPI initiatives, driving continuous improvement across branches
- Oversee audits, surveys, and plans of correction
- Ensure documentation accuracy, timeliness, and adherence to guidelines
- Build, mentor, and develop high-performing teams across multiple locations
- Foster a culture of accountability, collaboration, and excellence
- Conduct performance evaluations and support leadership development within the team
- Partner with recruiting and HR to attract and retain top talent
- Support strategic growth initiatives within the Dallas/Fort Worth market
- Participate in key account development and relationship management
- Identify opportunities for program expansion and service enhancement
Requirements
- Current RN State License as required by state or federal guidance
- Licensed physician, registered nurse, or bachelor’s degree in healthcare or related field
- 3+ years of healthcare experience required
- At least 1+ year of leadership experience in home health (Administrator or similar role strongly preferred)
- Strong experience managing performance metrics and operational outcomes
- Proven experience overseeing Clinical Success Mentors (CSMs) or similar clinical leadership roles
- Deep knowledge of Skilled Home Health (SHH) operations, regulations, and best practices
- Demonstrated ability to lead multi-site operations and drive results
- Strong leadership, communication, and problem-solving skills
- Ability to travel regularly between Dallas and Fort Worth offices
- Valid driver’s license, reliable transportation, and auto insurance
Benefits
- Competitive compensation package
- Tuition reimbursement & free continuing education
- Career advancement opportunities
- Comprehensive medical, dental, and vision benefits
- 401(k) with employer match
- Generous paid time off, holidays, and bereavement leave
- Pet insurance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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