Salesforce Administrator supporting Harlem Children's Zone's Research and Evaluation Department. Handling system administration, data quality, and Salesforce skill development across the organization.
About the role
- Salesforce Administrator managing a team of 50 users and ensuring CRM data consistency for fundraising and marketing teams. Collaborating with stakeholders for improvements and data hygiene activities.
Responsibilities
- Ensuring operational continuity of the platform
- Managing access, user licenses and service quotas
- Keep track of platform changes
- Manage improvements to Salesforce UI and data structure
- Ensure the consistency and reliability of CRM data
- Work with the Data and Insights (D&I) team to keep data quality standards high
- Assist Fundraising team with ongoing appeals and campaigns
- Execute bulk data import and export requests as necessary
- Ensure change governance is in place
Requirements
- Demonstrated experience working as a Salesforce Administrator/Developer or Salesforce functional or technical specialist (2 years min)
- Demonstrable knowledge of Salesforce CRM and its key components, including UI design, data model and integration mechanisms
- Knowledge of Salesforce user functionality, including reporting and dashboard modules
- Demonstrated knowledge of Salesforce bulk operation mechanisms
- Strong understanding of how Salesforce automation operates
Benefits
- Health insurance
- Retirement plans
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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