Principal Workday Technical Analyst responsible for HR technology configuration and alignment with business strategies. Support major projects for Blue Cross NC's HR functions with Workday solutions.
About the role
- Technical Support Specialist conducting sample analyses using LFD and ELISA test kits at Romer Labs. Engage with customers by providing training and addressing technical inquiries.
Responsibilities
- Conduct sample analyses using LFD and ELISA test kits in accordance with established procedures, package instructions, and defined study timelines.
- Interpret analytical results, ensure accurate and complete data entry, and perform thorough data reviews.
- Uphold all quality control requirements while supporting routine laboratory operations, including solution preparation, sample cleanup, equipment maintenance, and basic troubleshooting.
- Deliver virtual and on ‑ site product training to customers, maintaining a professional and service ‑ oriented approach (travel <10%).
- Provide technical support by addressing product inquiries and resolving product ‑ related issues through structured troubleshooting.
- Support customer validation studies (MARs) by preparing clear protocols, articulating scientific rationale, and producing detailed reports with well ‑ defined, actionable conclusions.
Requirements
- Completion of coursework in a science ‑ related discipline
- Associate or bachelor’s degree preferred
- Demonstrated prior laboratory experience
- Ability to effectively engage in customer ‑ facing interactions and training
- Familiarity with applicable quality and regulatory standards
- Strong ability to manage multiple tasks and prioritize effectively
- Willingness to travel up to 10%.
Benefits
- A chance to impact millions of consumers every day – sustainability embedded in all we do
- A science led company, cutting edge research and creativity everywhere – from biotech breakthroughs to sustainability game-changers, you’ll work on what’s next
- Growth that keeps up with you – you join an industry leader that will develop your expertise and leadership
- A culture that lifts you up – with collaborative teams, shared wins, and people who cheer each other on.
- A community where your voice matters – it is essential to serve our customers well.
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