Commercial Intelligence Analyst transforming data into actionable narratives for sales and product teams at Brazil's leading legaltech. Join us in our evolution journey!
Responsibilities
Build ICPs (Ideal Customer Profiles) by product, industry, and use case;
Cross-reference CRM data and create dashboards and reports that connect: acquisition → closing → usage → expansion/churn;
Conduct commercial performance diagnostics to identify factors that lengthen or shorten the sales cycle;
Perform churn, upsell, and expansion analyses;
Define and execute prioritization strategies for industries and use cases;
Map TAM, SAM, and SOM for current and new products;
Provide strategic support to Marketing, Sales, and Product teams.
Requirements
Experience in Commercial Intelligence, Revenue Operations, Sales Operations, or Sales Business Intelligence;
Strong knowledge of data analysis, SQL, and tools such as Looker, Power BI, or similar;
Experience with CRM systems (preferably HubSpot);
Ability to turn data into actionable narratives for Sales and Product teams;
Strong analytical reasoning;
Ability to synthesize information and communicate clearly to non-technical stakeholders;
Proactive attitude toward learning about complex industries and products;
Owner mindset, focus on efficiency, and attention to detail.
Benefits
Meal and food vouchers (Flash) for when hunger strikes.
Health and dental insurance.
Life insurance for peace of mind.
Pharmacy benefit to help with medication and health expenses.
Petlove benefit — because at Docket we know your furry family members matter too.
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