Senior Network Engineer responsible for network systems design and support for Minotaur Business Unit. Collaborating with clients in Jacksonville, FL to implement and maintain network solutions.
About the role
- Network Administrator maintaining monitoring solutions for a global IT services company. Collaborating with teams and improving operational efficiency with Nagios in a hybrid work setup.
Responsibilities
- Configuring and maintaining monitoring solutions based on Nagios, ensuring reliable coverage of critical network, infrastructure, and application components;
- Developing and fine-tuning alert thresholds, reducing false positives and improving the quality of monitoring alerts;
- Performing root cause analysis for incidents and recurring issues, actively contributing to problem management;
- Administering the Nagios platform, including user and role management, permissions, integrations, upgrades, and regular patching activities;
- Creating and maintaining monitoring dashboards, custom scripts, and automated alerting rules;
- Collaborating with internal teams and external vendors, supporting monitoring tool enhancements;
- Defining and implementing monitoring standards, SOPs, and best practices;
- Working closely with application, infrastructure, and DevOps teams, expanding monitoring coverage;
- Driving automation initiatives for alerting, reporting, and remediation, improving response times;
- Providing technical guidance and mentorship to junior monitoring analysts, supporting skill development and knowledge sharing.
Requirements
- 3+ years of experience as a Network Administrator, ensuring solid hands-on exposure to network and infrastructure operations;
- Work in a hybrid set up (3 days onsite in Alabang, Muntinlupa and 2 days WFH) - Necessary condition;
- Strong experience with Nagios, enabling effective configuration, administration, and ongoing optimization of monitoring solutions;
- Experience working with Windows Server environments and cloud platforms such as Azure or AWS, supporting hybrid and cloud-based infrastructures;
- Working knowledge of Linux operating systems, allowing effective monitoring and troubleshooting of Linux-based systems;
- Experience monitoring assigned tasks and scheduled global reports, ensuring consistency and reliability of monitoring outputs;
- Strong understanding of monitoring tool configuration, dashboarding, and integrations, supporting operational visibility and insights;
- Scripting experience using Python, PowerShell, or shell scripting, enabling automation of monitoring and alerting tasks;
- Knowledge of SNMP, APIs, and log- or metrics-based monitoring approaches, supporting diverse monitoring scenarios;
- Understanding of the ITIL framework, ensuring alignment with incident, problem, and change management processes;
- Experience working with ticketing tools, supporting structured incident tracking and resolution;
- Strong analytical and troubleshooting skills, enabling efficient diagnosis and resolution of monitoring-related issues;
- Good communication and documentation skills, ensuring clear knowledge sharing and operational clarity;
- Detail-oriented, process-driven, and proactive mindset, supporting stable and continuously improving monitoring operations.
Benefits
- Monthly transportation allowance of ₱4,000
- ₱3,600 monthly de minimis non-taxable allowance
- HMO coverage from day 1 for you and 1 dependent
- Equipment provided
- Optical coverage
- Year-end leave monetization
- Gym subscription
- Monthly supply of coffee!
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