Customer Service Representative in Kevelaer engaging Dutch clients and facilitating sales processes. Offering customer support and ensuring accurate record keeping in compliance with organizational standards.
About the role
- Product Support Specialist resolving customer inquiries via email and phone. Managing support tickets while ensuring alignment with SLA’s and customer satisfaction in IOT solutions.
Responsibilities
- Work through customer’s problems via email and phone to resolution
- Assist customers in team’s phone queue
- Provide accurate documentation for customers
- Manage customer escalations leveraging industry knowledge
Requirements
- 2 years of experience in technical or product support (desired but not required)
- Proficient in CRM software tools
- Strong multitasking and organizational skills
Benefits
- Short-term incentive program
- New hire stock award
- Paid parental leave
- PTO
- Hybrid work environment
- Competitive medical, health & wellbeing and compensation offerings
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Join Lloyds Banking Group as a part - time customer support representative in Lincoln. Provide face - to - face support while learning and growing within the organization.
Operations Support Specialist supporting department workflow and managing productivity for ComPsych with a flexible hybrid schedule.
Tier 1 Support Agent supporting Pet Care software customers through email, chat, and phone. Triaging requests and resolving common issues while ensuring exceptional customer experience.
Customer Support Representative serving customers with inquiries and orders in USA Sales channel. Collaborating with internal teams and providing exceptional service to ensure customer satisfaction.
Regional lead managing Customer Service, Warehouse & Logistics across Japan and Korea. Driving operational excellence and leading a team focused on service quality and continuous improvement.
VP of HR leading customer service initiatives at Synchrony, collaborating across global teams for effective HR solutions. Driving employee engagement and operational excellence within the organization.
Customer Service Professional delivering exceptional support for customer inquiries in the shipping industry. Responsible for maintaining records, resolving issues, and collaborating with sales and operations.
Customer Satisfaction Agent at Tiime, assisting entrepreneurs through a dedicated application. Engaging users via multiple communication channels and enhancing their experience.
Customer Service Representative assisting customers with orders and inquiries at Bron Tapes. Collaborating with internal teams to enhance customer experiences across the organization.