Especialista en Resolución de Disputas y Chargebacks, participando en un nuevo procesador de tarjetas de crédito. Rol clave en la eficiencia operativa y buenas prácticas en el sector financiero.
About the role
- Personal Finance Advisor managing client relationships at Caisse Desjardins de La Baie-Bas-Saguenay. Advising on financial strategies and ensuring client satisfaction to meet financial goals.
Responsibilities
- Advise members and clients on the best strategies and work with them to identify expected results
- Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement
- Stay up-to-date on the financial services industry, market trends and best practices in your field
- Participate in outreach activities and represent the caisse in the community
Requirements
- Bachelor's degree in a related field
- A minimum of one year of relevant experience
- Mutual fund representative certificate – Autorité des marchés financier
- Knowledge of French is required
- Knowledge of current financial, economic, political and legislative events
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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