Global Head of Marketing leading the retail growth strategies and campaign excellence for Deliveroo's Shopping business. Manage budgets, develop strategies, and drive partner growth across markets.
Responsibilities
Define and lead the global marketing strategy for Retail (Shopping), aligned to ambitious growth targets.
Own and manage the global Retail marketing budgets, ensuring disciplined, ROI-driven investment.
Develop annual and quarterly campaign roadmaps across markets, maximising seasonal moments and key trading events.
Establish clear KPIs and measurement frameworks, leading post-campaign analysis and sharing actionable insights across the business.
Balance brand building and performance marketing to drive sustainable acquisition, retention and frequency growth.
Develop a distinctive and data-led category strategy for Deliveroo’s Shopping business.
Identify priority verticals and define clear positioning and value propositions.
Translate customer insight and market trends into scalable category growth plans.
Ensure global strategic clarity while enabling flexibility for local execution.
Support Commercial teams in onboarding and accelerating growth of priority retail partners.
Develop scalable go-to-market frameworks and partner launch playbooks.
Lead strong marketing relationships with key retail partners, executing aligned and compelling joint campaigns and offers.
Drive co-funded media strategies and integrated marketing plans that unlock incremental growth.
Partner closely with local markets (including UAE and France) to define and embed best-in-class Retail marketing practices.
Build structured knowledge-sharing frameworks to scale winning campaigns, playbooks and promotional strategies.
Identify repeatable growth levers and ensure consistent measurement standards across markets.
Act as the centre of excellence for Retail marketing globally.
Manage and develop a team of one high-impact marketeer.
Set ambitious objectives and clear accountability frameworks.
Foster a culture of innovation, ownership and executional excellence.
Push teams to activate campaigns in bold and creative ways while maintaining operational rigour.
Requirements
Significant senior marketing leadership experience (10+ years), ideally within retail, grocery, marketplace, eCommerce or tech.
Proven experience managing substantial budgets and delivering measurable commercial impact.
Strong experience building and executing multi-channel marketing strategies across acquisition, retention and brand.
Demonstrated success in partner stakeholder management and joint business planning.
Experience launching and scaling new propositions, categories or physical locations (e.g. stores, dark stores).
Outstanding organisational and project management capability with exceptional attention to detail.
Analytical and performance-driven, with a strong test-and-learn mindset.
Comfortable operating autonomously in fast-paced, high-growth environments.
Creative thinker with experience briefing and developing global creative platforms and campaigns.
Experience at a high-performing retail, eCommerce or technology company preferred.
Benefits
Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice.
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