Endpoint Engineer I handling hardware procurement and software deployment at DCU. Providing tier-3 support for IT issues and collaborating with colleagues on best practices.
Responsibilities
Manage the end-user workstation and peripheral purchase process within the IT procurement and inventory management function.
Administers company hardware deployment, refresh, donations, or disposition based on established guidelines.
Conducts regular audits to ensure accuracy of asset data and reporting.
Collaborate with the larger team of Engineers to improve existing deployment and management tools.
Provide 3rd tier support for complex technical issues and incidents.
Requirements
Associate’s Degree in Information Technology or related field
1-3 years of IT experience
1+ years of desktop engineering experience
ITIL, M365 Certified: Fundamentals or equivalent certification preferred
Excellent verbal and written communication skills.
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