Clinical Services Manager supporting clinics by enhancing safety and operational readiness. Leading coaching and compliance efforts to improve clinical outcomes across healthcare facilities.
Responsibilities
Support clinics through immediate response to adverse events and CMS surveys
Completing safety snapshots (internal audits)
Coaching teams on quality improvement plans and governance processes
Provide onsite support for CMS surveys and other regulatory inspections
Conduct deep dive coaching and upskilling sessions with clinic team members
Attend and actively participate in meetings
Provide coaching to struggling teams and visiting facilities in person as needed
Complete action plans with team members
Collaborate with leadership to align on priority clinics not meeting goals
Work with teams to remove barriers to performance improvement through root cause analysis and coaching
Provide clinical outlier support by focusing on hospitalizations and quality
Perform other duties as assigned.
Requirements
Education to commensurate with RN license or status as a Registered Dietitian
Minimum 2 years (3 yrs. Preferred) Nephrology Experience
Experience leading clinical function or managing nurses
Experience in teaching adult learning with demonstrated ability to communicate technical/medical information in lay terms
Intermediate computer skills in Word, Excel, and PowerPoint with ability to create presentations and use the internet effectively
Bachelor’s degree in associated field preferred
Experience in CQI methodology and techniques
Basic understanding of state and federal regulations and requirements
Required: Current license as RN in state of practice (TX)
Current driver’s license, reliable transportation, and vehicle insurance in the state of residence.
Preferred: Current CPR certification CNN or CSN, Bonet Certification within 2 years of employment.
Benefits
Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access Headspace ® , backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
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