Account Representative I responsible for expanding business relationships with medium - sized accounts. Focused on customer satisfaction while developing new leads in the industrial sector.
About the role
- Customer Partnerships Lead managing key accounts and fostering relationships in New Zealand. Overseeing customer lifecycle while executing strategies for growth, sustainability, and profitability.
Responsibilities
- Strategic planning and execution of acquisition for new customers in your value creation role
- Focus on new customer acquisition and the exceptional growth (white space) within our existing and new customer portfolio.
- Net new customers into Datacom’s portfolio, that positively contribute to our revenue and margin performance
- The Customer Partnerships Lead will have a customer focussed/market facing priority, with the goal to develop long term quality engagements with typically large public and private New Zealand organisations.
- Building value-based relationships in our accounts whilst developing key relationships (and ecosystems) that strategically enable you to deliver on Datacom objectives
- Ensure all delivery is well planned and executed with excellence. Ensuring the right people, commercials and governance are in place to deliver successfully to our customers
- Consistently and sustainably delivering on commitments made to customers (time, cost, and quality). Managing customer contract issues and resolutions to minimise negative impacts to both Datacom and our customers
Requirements
- Deep business understanding of end-to end sales to delivery cycle
- Ability to lead and story tell at presentations and confidently sell Datacoms offerings
- Ability to write high quality proposal documents
- Strong consultative, strategy and planning skills
- Financial/commercial/contractual analysis, management, and governance
- Commercial and Contractual acumen
- Demonstrated Negotiation skills
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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