Field Service Engineer responsible for installing and maintaining laboratory instruments at Beckman Coulter Diagnostics. Providing high-level technical support and ensuring minimal downtime in clinical settings.
Responsibilities
The Field Service Engineer is responsible for installing, maintaining, and repairing laboratory instruments to ensure optimal performance and minimal downtime.
Provide on-site technical support, conduct preventive maintenance, and deliver a high level of customer service to clinical and research laboratories.
Under minimal direction, complete troubleshooting, installation, validation, preventative maintenance, modifications, and service repair needs on Beckman Coulter equipment including providing excellent and efficient service to Beckman Coulter’s customers.
Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times.
Communicate with various levels of internal and external customers, recognizing and addressing their unique needs.
Foster collaboration by assisting with the training of newer Field Service Engineers.
Requirements
Associate degree (prefer technical, biomedical, instrumentation, electrical engineering or related) or equivalent military experience.
Ability to manage a dynamic service schedule, travel throughout an assigned region, and independently complete service documentation, PMs, and corrective actions while meeting company performance and compliance requirements.
Hold a current valid driver’s license and good driving record over the last three years.
Candidates must be able to lift, lower and carry up to 50 lbs. unassisted (tools, replacement parts, consumables etc.).
Candidates must be able to frequently bend, stoop, twist, turn, crouch/crawl, push/pull, and sit/stand for extended periods of time.
Candidates must also be able to reach at, above and below shoulder level, flex/extend neck, have good hand, and finger dexterity.
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