Security Engineer II focusing on EDR at Cyderes, providing expert technical support and improving security postures across enterprise environments.
Responsibilities
Deliver expert-level EDR product support, acting as the primary technical resource for internal stakeholders and external customers.
Provide deep technical expertise on EDR platforms, including configuration, tuning, deployment, and troubleshooting.
Serve as an escalation point for complex EDR-related incidents and investigations.
Partner with external customers to provide tailored guidance on security improvements within their environments.
Understand customer business risk and advise them on appropriate security controls to reduce exposure and strengthen their overall security posture.
Maintain clear and effective communication with customers, translating technical findings into actionable business recommendations.
Conduct routine EDR product health checks for customers, identifying gaps, misconfigurations, and coverage issues.
Maintain and manage EDR product versioning to ensure all deployments remain at supported and current levels.
Monitor EDR platform performance and proactively identify areas for optimization.
Develop, maintain, and continuously improve Standard Operating Procedures (SOPs) for EDR operations, applicable to both internal teams and external customers.
Document best practices for EDR deployment, tuning, alert management, and response workflows.
Contribute to knowledge base articles, runbooks, and training materials.
Requirements
Diploma or bachelor’s degree in computer science, Cybersecurity, Information Technology, or related field.
Minimum 4+ years of progressive, in-depth cybersecurity experience with demonstrated growth in scope and responsibility.
Proven enterprise-level system administration experience across Windows, macOS, and Linux operating systems.
Hands-on experience supporting and administering EDR tools such as CrowdStrike Falcon, SentinelOne, Microsoft Defender for Endpoint, or comparable platforms.
Basic understanding of cybersecurity fundamentals — including malware types, network protection, and incident response.
Scripting or development experience in one of the following languages: Python, PowerShell, bash, etc.
Knowledge of deception technologies, such as Thinkst Canary & NTA technologies, such as Corelight
Acquaintance with log analysis tools or SIEM platforms (e.g., Splunk, Sentinel, XSIAM, CS NG-SEIM) preferred.
Strong analytical and problem-solving skills with attention to detail.
Effective written and verbal communication skills for both technical and non-technical audiences
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