Agile Coach at Custom Software Systems, Inc. enhancing team effectiveness and strategic alignment for cloud-based ERP delivery. Facilitating program level planning and improving agile maturity across teams.
Responsibilities
Establish new Agile teams and provide interactive initial and ongoing coaching to stakeholders and teams and help existing teams adopt and improve agile methods and practices
Design, prepare for, and facilitate Program Increment (PI) Planning events including Sprint Planning, iteration planning, and team alignment sessions
Collaborate with program leadership to develop strategic roadmaps, prioritize initiatives, and align team objectives with business outcomes
Conduct ongoing evaluations to ensure the effectiveness of Agile programs and recommend modifications to enhance team performance and delivery capabilities
Proactively collaborate and communicate with internal/external stakeholders to address Agile knowledge gaps and support program effectiveness
Conduct comprehensive training modifications as necessary to build agile capability across the RAPID program and develop operating procedures to enable knowledge transfer
Coach teams on DevOps practices, continuous integration/continuous deployment (CI/CD), and automation techniques
Provide regular assessments of team maturity, program health metrics, and recommendations for continuous improvement and work with the teams to implement improvement recommendations
Requirements
At least 8 years of direct experience in one or more aspects of Information Technology (Software design/development, IT Architecture, Technology or Product Owner/Management, and Quality Assurance)
Minimum of 1 year experience as a Program Level Agile Coach supporting large Program(s) / Agile Release Train(s) with multiple Agile/Product Development Teams
At least 2 years' experience as a Team Level Agile Coach for Agile/Product Development Teams to include standing up Agile/Product Development Teams
At least 3 years' experience as a Scrum Coach (Scrum Master), Product Owner or in a Leadership role with Agile/Product Development Teams
Experience coaching, implementing, and enabling transformation of Agile/Product Development Teams to DevOps Teams, including use of Continuous Integration/Continuous Development (CI/CD) and Automation/Continuous Testing
Experience transforming initiatives to deliver lasting change within agencies that focus on delivering value for its customers.
Experience with ServiceNow ITSM (IT Service Management), Platform Analytics, and Agile Development platforms
Experience facilitating Big Room Planning/PI Planning events for Agile Release Trains
Knowledge and experience with SAFe (Scaled Agile Framework) methodologies
Experience developing and implementing strategic roadmaps for agile programs
Ability to coach teams on iterative improvement practices and retrospective techniques
Strong facilitation skills including coaching to Scrum of Scrums, Product Owner Sync, and Inspect and Adapt Workshops
Experience working with cloud-based ERP systems and supporting digital transformation initiatives
Excellent communication and stakeholder management skills across all organizational levels
At least one of the following or its equivalent: Certified Scrum Master (CSM) – Advanced Certified Scrum Master (ACSM) – SAFe Scrum Master Agile Certified Scrum Coach (PMI-ACP)
Benefits
Health insurance plans
Health Savings Account (HSA)
Dental
Vision
Long-term disability
Short-term disability
Basic term life insurance
Supplemental term life insurance for employees, spouses, and dependents
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