About the role

Expert Application Analyst at TruStage analyzing business system needs and designing efficient application systems. Mentoring team members and resolving complex system issues in a remote USA environment.

Responsibilities

Analyzes the needs of a business area’s acceptance criteria, striving for the development of efficient, dependable, maintainable applications logic to support the business need.
Designs, interprets and/or refines the acceptance criteria, and generates value add documentation.
Tests and debugs production programs and programs under development, particularly more complex modules, to isolate and eliminate problems that could be very costly in adverse public relations, lost productivity within the Company, wasted resources, etc.
Designs and codes the program logic necessary to meet the application needs of complex systems and/or multiple systems.
Resolves production problems that create system outages, determines underlying cause of outage and addresses it to prevent future occurrences.
Implements program logic, documentation, and procedural changes on schedule and according to an established implementation plan.
Serves as an internal technical consultant regarding the coding, testing, debugging, and installation of application logic, as well as looks for ways to improve processes.

Bachelor’s degree in computer science, management information systems or equivalent experience in education and/or related professional work experience
5 to 7 years recent work experience with demonstrated achievement and progressive responsibilities developing, testing, debugging and documenting complex program logic with multiple technologies and platforms with at least three years recent experience analyzing and designing application systems
5 to seven 7 years recent work experience with demonstrated achievement and progressive responsibilities troubleshooting, determining root cause, resolving and documenting complex system issues with at least three years recent experience to include productivity and/or process improvements through the use of technology tools and/or skills
Proven ability to problem solves effectively in unfamiliar situations, analyze issues and think through resolution in a logical manner
Proven ability to work effectively in a team environment, demonstrate peer leadership and provide mentorship for programmers/analysts and provide a high level of customer service
Proven ability to work on a Development Team, and step outside of typical job duties to help the team complete Sprint or Kanban Commitments.
Proven ability to effectively communicate complex technical concepts to both technical and non-technical users, both verbally and in writing.