Senior PR professional managing communications for a leading tech - focused PR firm. Bringing expertise in PR and digital communications with a focus on technology and agency dynamics.
About the role
- Customer Specialist providing support to French-speaking users of a famous social platform in Greece. Role includes assisting with account issues and technical problems via various communication channels.
Responsibilities
- Assist French-speaking users by phone, email and chat
- Provide fast, accurate solutions with a friendly, empathetic approach
- Help users resolve technical or account-related issues
- Update and manage information in internal systems
- Collaborate with the team to ensure an optimal user experience
Requirements
- French (C2 or higher / native-level proficiency)
- English (minimum B2)
Benefits
- Monthly bonus up to 10% based on performance
- 13th and 14th monthly salary paid annually
- Legal supplements: Night hours (22:00–06:00): +25% on base hourly wage
- Sundays and public holidays (if included in the schedule): +75% on base hourly wage
- Relocation package (for candidates residing in the EU, for on-site positions): Flight to Greece, 2 weeks hotel accommodation upon arrival, airport pickup service, real estate agency fees covered, assistance finding comfortable and accessible housing
- Paid training with certified instructors
- Free online Greek language courses
- Health insurance plus additional employee discounts
- Modern office with relaxation areas and an international atmosphere
- Internal growth opportunities and career development
- Company events, team building and social initiatives
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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