Technical Director in ERM leading remediation programs across North Carolina and the Southeast. Managing project teams, enhancing technical reputation, and ensuring client success.
CF
Hybrid Developer, Salesforce Marketing Cloud
Posted 2 months ago
About the role
- Technical Developer supporting Salesforce Marketing Cloud ecosystem at Crohn’s & Colitis Foundation. Collaborating with marketing teams to create scalable technical solutions while ensuring data accuracy.
Responsibilities
- Develop, configure, and maintain SFMC journeys, automations, and personalized campaign assets
- Build advanced segmentation, data extensions, and SQL-driven processes for efficient audience targeting
- Implement AMPScript and server-side scripting for dynamic content and enhanced campaign functionality
- Troubleshoot and resolve technical issues across SFMC components
- Partner with marketing stakeholders to translate business needs into technical requirements and deliver reliable solutions
- Support API integrations to enable data sync, event triggers, and real-time personalization
- End-to-end ownership of data flows into SFMC including CRM and other platform integrations.
- Ensure data accuracy, deliverability, governance, and platform best practices
- Future-state platform capabilities (AI personalization, embedded forms, complex event-driven journeys)
- Document processes, deployments, and technical specifications for ongoing operations
- Partner with an external vendor to divide responsibilities as needed and drive results.
- Intent to reduce vendor dependency through internal ownership.
- Provide support for reporting and data analysis
Requirements
- 3-5 years of hands-on experience with Salesforce Marketing Cloud
- Proficiency with key SFMC components such as Automation Studio, Email Studio, Journey Builder, Contact Builder, and Data Extensions
- Experience writing SQL queries and AMPScript for personalization and automation
- Familiarity with API integrations between SFMC and external systems
- Salesforce certifications (e.g., Marketing Cloud Email Specialist, Developer) are a plus
- Experience partnering with marketing teams or supporting marketing operations preferred
- Ability to manage multiple projects and timelines
- Goal-oriented, proactive, self-starter with the ability to manage tight deadlines.
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