Claims Associate at Qover engaging with customers for claims processing. Assisting in claim assessments while ensuring clear communication and providing support in various languages.
About the role
- Claims Representative managing Bodily Injury claims at COUNTRY Financial. Assessing liability and damages while communicating with insureds and claimants.
Responsibilities
- Investigates claims by determining applicable policy coverage, evaluates, negotiates and settles assigned claims with a focus on Bodily Injury, state statutes and laws
- Initiates contact with insureds, claimants, and all relevant parties to gather basic information, obtain recorded statements (when necessary), and explain the overall claims process.
- Evaluates damages and prepares written estimates according to policy provisions and liability.
Requirements
- Typically requires 4+ years of relevant experience or a combination of related experience, education and training.
- Requires a highly developed oral and written communication skills to communicate and independently negotiate successful outcomes with a wide variety of internal and external contacts.
- Maintains the appropriate adjuster's licensing as required by the states in which we do business.
- Must possess the ability to handle conflict effectively and constructively.
- Must be able to work independently without an inordinate amount of supervision or management involvement.
- Excellent decision making, analytical skills and attention to detail.
Benefits
- Insurance benefits (medical, dental, vision, disability, and life)
- 401(k) with company match
- Paid time off
- Parental leave
- Paid company holidays
- Paid time off to volunteer in your community
- Tuition assistance
- Industry education certificates and designations
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