Content Moderator analyzing and identifying infringing content across online platforms. Focused on brand protection with a data-driven approach and strong attention to detail.
Responsibilities
Review and label content according to established guidelines.
Dive into online marketplaces, e-commerce sites, and social media to spot infringing content.
Your sharp eye for detail will be key in identifying unauthorized use of our clients' intellectual property.
Analyze content to suggest improvements in workflow and processes.
Interpret and apply complex policies with a deep understanding of guidelines.
Meet assigned targets while adhering to strict deadlines.
Ensure high accuracy in content moderation and achieve monthly performance goals.
Requirements
Minimum of 1 year of experience in content moderation (preferred).
Collaboration & Relationship Building - Ability to work well with cross-functional teams and build strong client relationships.
Time Management & Multi-tasking - Manage your workload effectively, prioritizing tasks to meet deadlines.
Integrity & Cultural Awareness - Show professionalism and an understanding of diverse perspectives.
Engagement & Active Listening - Be engaged in all communications and actively listen to client and team needs.
Written and Spoken English - Excellent communication skills are a must.
Customer Focus - Ensure a high level of service in all client interactions.
Attention to Detail & Trend Identification – Ability to spot trends and anomalies in data with precision.
Critical Thinking & Troubleshooting - Apply analytical thinking to solve problems and provide solutions.
Research Skills - Strong research abilities to investigate and analyze infringing content.
Proficient in MS Office – Good experience with MS Excel, PowerPoint, and Outlook is essential.
Tech-Savvy - Good understanding of IT and internet technology.
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