Field Service Engineer performing maintenance and repair of Valmet analyzers at customer sites. Providing preventive and predictive maintenance along with customer training and support.
About the role
- Field Service Technician maintaining equipment for IMA Life in global pharmaceutical sector. Performing preventive maintenance and troubleshooting within a customer-facing role.
Responsibilities
- Perform preventive maintenance on IMA Life freeze-drying equipment installed worldwide
- Troubleshoot system errors and failures
- Support equipment commissioning
- Assist with production, testing, and customer service tasks
- Manage documentation and computer records required for service execution and quality tracking
- Remain available for on-call support as required
- Represent the company professionally at customer sites
- Develop and maintain positive customer relationships
Requirements
- Technical certificate in electro-mechanical or process disciplines or associate degree in a technical field with 3–5 years of experience
- Available to travel up to 80%, including internationally
- Understanding of control systems using PC and PLC architectures
- Experience in the maintenance of complex industrial equipment
- Ability to read and interpret mechanical and electrical drawings
- Strong organizational skills
- Excellent communication and customer-facing skills
Benefits
- Comprehensive medical, dental, vision, life and disability insurance
- 401(k) retirement plan
- Tuition assistance
- Annual bonus
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