Hybrid QA Head – Hybrid

at GFT Technologies

• Job title: QA Head – Hybrid
• Job type: Full Time
• Experience level: Lead
• Salary: Not specified
• Degree requirement: Professional Certificate
• Tech skills: SDLC
• Location requirements: Hybrid, Alphaville, Brazil

About the role

• Head of QA responsible for structuring and evolving software quality practices in corporate environments. Focused on continuous improvement and collaboration with technical and executive teams.

Responsibilities

• Periodically assess the QA maturity level (processes, tools, roles and governance).
• Structure and evolve the Software Quality Center, defining the operating model, ceremonies, responsibilities and minimum artifacts.
• Promote continuous improvements focused on simplicity, efficiency and alignment with business reality.
• Define and maintain the corporate knowledge repository (processes, strategies, standards, frameworks, best practices and welcome kit).
• Develop and promote continuous training through a testing academy, mentoring and certifications.
• Conduct training sessions, courses and workshops to disseminate quality practices and techniques.
• Evaluate and optimize the use of existing testing and automation tools, prioritizing stabilization, reuse and quick wins.
• Propose feasible incremental automations, respecting team capacity and avoiding complex or hard-to-maintain solutions.
• Guide the development of end-to-end automated flows when technically and economically viable.
• Support the definition of the corporate automation architecture, with standardized frameworks, library reuse, APIs and E2E tests.
• Support integration with CI/CD pipelines, including parallelism and test execution strategies.
• Define and maintain the SDLC with Quality policies (Definition of Ready, Definition of Done, acceptance criteria and minimum coverage).
• Standardize testing processes: functional, API, mobile, regression, exploratory, smoke and UAT.
• Ensure defect management (triage and fix SLAs, severity, priority, rework and escaped defects).
• Define, evolve and monitor quality and efficiency indicators (test coverage, defects in production, average validation time, recurrence of failures).
• Produce clear and concise executive reports for the board and governance forums.
• Support data-driven decision making.
• Ensure compliance and auditability by publishing corporate KPIs on process adherence and maturity level.
• Define and track action plans to advance team maturity, ensuring execution through to resolution.

Requirements

• Strong experience in QA / Software Quality in complex and regulated environments.
• Experience in structuring processes, governance and quality metrics.
• Experience with test automation and CI/CD integration.
• Ability to act strategically and hands-on.
• Clear communication skills for interaction with technical teams and executives.

Benefits

• Multi-benefits card – choose how and where to use it.
• Tuition support for Undergraduate, Postgraduate, MBA and language courses.
• Certification incentive programs.
• Flexible working hours.
• Competitive salaries.
• Annual performance review with a structured career plan.
• Opportunity for international career.
• Wellhub and TotalPass.
• Private pension plan.
• Childcare assistance.
• Health insurance.
• Dental insurance.
• Life insurance.