Manager, Technical Business Analysis at Conduent overseeing project planning and stakeholder communication. Focused on managing technical training and project transitions for client engagements.
Responsibilities
Initiate/Kick Off Project. Create project plan with relevant details such as (WBS, Effort Estimations)
Task Allocation & Track deliveries for against SLA.
Risk Management and Mitigation.
Follow the standard practices and procedures specific to your Tower.
Create & Maintain project management routines.
Knowledge of RKS platform is preferable.
Performance Management.
Conduct regular associate development discussions.
Initiate & Identify user technical/ functional training needs and devise/managing user training programs.
Track performance of project team members and takes appropriate action.
Responsible for project/client communication.
Manage internal stakeholder communication (including Technology & other teams for assigned module).
Manage Offshore/Onshore Interaction and Stakeholder Communication.
Escalation Management.
Interprets very complex business needs and translates them into system requirements.
Strong understanding of Domain and is required to comprehend Business Requirement Documents (BRD).
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