Senior Business Systems Analyst at Blue Cross NC providing support on CareRadius configurations and SQL builds. Involved in defining requirements, business functional design, and coordination with IT.
About the role
- Associate Systems Analyst supporting IT Sales & Trade applications at Conagra Brands. Investigating issues and enhancing business applications with strong attention to detail.
Responsibilities
- Support the delivery, maintenance, and improvement of business applications within the Sales & Trade IT portfolio
- Investigate and resolve application issues by analyzing data, system behavior, configurations, workflows, and logs
- Manage multiple tasks concurrently while maintaining clear, proactive communication
- Perform system administration tasks such as data validation, configuration updates, access management, and integration checks
- Execute system integration testing and document system behaviors, troubleshooting steps, root causes, and resolutions
- Build expertise in end-to-end business processes and apply it to shaping, validating, and improving technology solutions
- Map workflows, data flows, and system interactions with accuracy and precision
- Assist in writing user stories, acceptance criteria, and functional specifications
- Support system enhancements through testing, data validation, and documentation
- Participate in test execution, defect analysis, and release validation activities
- Build Power BI reports, dashboards, and data visualizations
- Contribute to integration and deployment activities as part of project and release cycles
- Participate in Agile practices, breaking down work, estimating tasks, and identifying risks or dependencies
- Communicate status, risks, and blockers clearly to IT teammates and business stakeholders
Requirements
- Bachelor’s degree in Computer Science, MIS, Engineering, Business Analytics, or related field, or equivalent experience
- Internship or 1+ years of IT, technical, or application support experience preferred
- Proficiency in SQL, including writing joins, filters, and aggregations, and diagnosing data discrepancies
- Working knowledge of semantic data modeling concepts, database objects, and dimensional modeling techniques such as star schemas
- Familiarity with application systems, data flows, workflow processes, and integration concepts
- Exposure to Databricks, Snowflake, SAP BW/HANA, or programming languages (Python, C#, JavaScript, ABAP) is a plus
- Strong attention to detail, analytical ability, and problem-solving skills
- Clear communication, documentation, and organizational skills
- Self-starter who works independently within a matrixed, cross-functional environment
- Translate business needs into actionable technical tasks and communicate technical concepts clearly
- Manage multiple priorities in a fast-paced environment
- Willingness to travel up to 15% annually
Benefits
- Comprehensive healthcare plans
- Wellness incentive program
- Mental wellbeing support
- Fitness reimbursement
- Bonus incentive opportunity
- Matching 401(k)
- Stock purchase plan
- Career development opportunities
- Employee resource groups
- On-demand learning
- Tuition reimbursement
- Paid-time off
- Parental leave
- Flexible work-schedules
- Volunteer opportunities
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